These Terms & Conditions govern your use of the spinan platform and all related services. Please read them carefully before registering an account or placing any bets. By accessing spinan, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Last Updated: January 2026What every spinan member should understand before playing
You must be at least 21 years of age and a resident of Indonesia to register and use spinan. We enforce strict age verification during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned after investigation.
spinan supports deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, and GoPay. All transactions are processed in Indonesian Rupiah (IDR). Minimum deposit is Rp 50.000; minimum withdrawal is Rp 100.000. Withdrawals are processed within 24 hours on business days.
All bonuses awarded by spinan are subject to wagering requirements stated at the time of issuance. Bonus funds must be wagered the specified number of times before withdrawal is permitted. Attempting to withdraw bonus funds before meeting requirements will result in forfeiture of the bonus balance.
Each player may hold only one spinan account. You are solely responsible for maintaining the confidentiality of your login credentials. spinan will not be liable for losses resulting from unauthorized access caused by your failure to protect your account details. Report any suspected breach to our support team immediately.
Fraud, collusion, bonus abuse, use of automated betting software, and any activity that manipulates the integrity of games or markets are strictly prohibited. spinan reserves the right to void bets, forfeit balances, and permanently suspend accounts where prohibited activity is identified, with or without prior notice.
spinan is committed to promoting safe and responsible play. Deposit limits, session reminders, cool-down periods, and self-exclusion tools are available to all members. If gambling is affecting your well-being, please contact our support team or visit our Responsible Gaming page for guidance and resources.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player", "you", "your") and spinan ("the Company", "we", "us", "our"). By creating an account or placing a bet on the spinan platform, you accept these terms unconditionally. If you do not agree, you must not use our services.
In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:
You must be at least 21 years of age to register an Account and use any service offered by spinan. This age requirement is strictly enforced. By creating an Account, you represent and warrant that you are 21 or older. Providing false information regarding your age constitutes a material breach of these Terms and will result in immediate Account suspension and forfeiture of any Balance.
spinan's services are directed at residents of Indonesia. You confirm that you are accessing the Platform from a jurisdiction where doing so is not prohibited by applicable law. It is your responsibility to ensure that your use of the Platform complies with all local laws and regulations applicable to you. spinan makes no representations as to the legality of its services in any jurisdiction outside Indonesia.
The following persons are not eligible to register an Account or use the Platform:
Each individual may hold only one spinan Account. Registering multiple Accounts — whether under the same or different personal details — is a serious breach of these Terms. spinan reserves the right to merge, suspend, or permanently close duplicate Accounts and to void any bets or bonuses associated with them.
You must provide accurate, current, and complete information when registering your Account and must update that information promptly if it changes. spinan reserves the right to suspend or close any Account where the information provided is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. spinan will not be liable for any loss or damage arising from unauthorized access to your Account where such access results from your failure to protect your credentials. If you suspect that your Account has been accessed without your authorization, contact our support team immediately at [email protected].
All Accounts are denominated in Indonesian Rupiah (IDR). All deposits, withdrawals, bets, winnings, bonuses, and balances are expressed and processed in IDR. spinan does not support multi-currency accounts.
spinan is required to verify the identity of all Players before processing withdrawal requests. You may deposit and play prior to completing full KYC verification; however, no withdrawal will be processed until your Account is fully verified. spinan may also request verification at any time it deems necessary for compliance, fraud prevention, or security purposes.
To complete KYC verification, you will typically be required to provide:
KYC verification is typically completed within 1–6 hours during Business Hours. Submissions received outside Business Hours will be processed on the next Business Day. Complex cases or submissions requiring additional documents may take up to 48 hours. Our team will notify you by email if additional information is requi red.
spinan currently supports the following payment methods for both deposits and withdrawals:
Payment method availability may vary. spinan reserves the right to add, remove, or modify supported payment methods at any time. Players will be notified of any material changes via the Platform or by email.
The minimum deposit amount is Rp 50.000 per transaction. There is no fixed maximum deposit limit; however, spinan may apply transaction limits based on account status, verification level, or fraud-prevention requirements. All deposits must originate from a payment account held in your own name — third-party deposits are not permitted and will be refunded.
The minimum withdrawal amount is Rp 100.000 per transaction. Withdrawal requests are processed within 24 hours on Business Days. Requests submitted outside Business Hours will be queued for processing on the next Business Day. spinan targets same-day processing for the majority of verified withdrawal requests submitted before 15:00 WIB on a Business Day.
The following conditions must be met before a withdrawal request will be processed:
spinan is not responsible for delays or failures in deposits or withdrawals caused by your bank or payment provider. If a withdrawal is returned by your bank, spinan will credit the funds back to your Account balance and notify you. Any bank charges arising from returned transactions are your responsibility.
spinan offers a range of promotional bonuses to eligible Players, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions tied to events such as BRI Liga 1 fixtures, the EPL season, Idul Fitri, and Ramadhan. Each promotion is governed by its specific terms, which will be published at the time of the offer. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms prevail with respect to that promotion only.
Unless expressly stated otherwise, all Bonus Funds are subject to a wagering requirement before withdrawal is permitted. The applicable wagering multiplier will be clearly displayed on each promotion page. For example, a bonus carrying a 10x wagering requirement means the bonus amount must be staked ten times in eligible games before any resulting balance may be withdrawn.
Bonuses are intended for genuine recreational play. spinan reserves the right to withhold, cancel, or reclaim any bonus — and to void any associated winnings — where it determines that a Player has engaged in bonus abuse, including but not limited to: wagering on excluded games, using low-risk betting strategies to satisfy wagering requirements, opening multiple accounts to claim the same bonus, or coordinating with other Players to exploit promotional structures.
Bonus Funds that are not used within the validity period stated in the relevant promotion will expire automatically and be removed from your Account balance. spinan is not obligated to reinstate expired bonuses.
Note on Mix Parlay Bonuses: Certain bonuses, including those applicable to mix parlay (accumulator) bets, carry specific minimum odds requirements per selection. Please review the applicable promotion terms before placing accumulator bets with bonus funds.
spinan reserves the right to refuse, limit, or void any bet at its sole discretion, including where there is reason to believe the bet is placed fraudulently, in error, or based on information not available to the general public. Bets are only confirmed once a bet reference number has been issued by the Platform.
In the event that an obviously incorrect price (commonly referred to as a "palpable error" or "palp") is offered on the Platform, spinan reserves the right to void bets struck at that price and to settle affected bets at the correct price. spinan will notify affected Players when a palpable error settlement has been applied.
If a sporting event is cancelled, abandoned, or postponed and does not resume within 48 hours of the original scheduled start time, all outstanding bets on that event will be voided and stakes returned to the Player's Account. Specific market rules may vary; refer to the relevant sport or league rules available on the Platform.
In-play (live) betting markets may be suspended at any time during an event at spinan's discretion, including following significant events such as a goal, penalty, or red card. Bets placed before a suspension is applied will stand. spinan is not liable for any failure of live betting systems caused by third-party data feed interruptions.
The following conduct is strictly prohibited on the spinan Platform. Engaging in any of the following will result in immediate Account suspension, forfeiture of balances, and may result in legal action:
All content on the spinan Platform — including but not limited to the spinan name, logo, design, graphics, software, text, and game content — is owned by or licensed to spinan and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, copy, distribute, modify, or create derivative works of any spinan content without prior written consent.
spinan collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy. We take the security of your data seriously and implement industry-standard technical and organizational measures to protect it.
spinan endeavors to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. spinan is not liable for any losses arising from Platform unavailability, regardless of cause.
To the fullest extent permitted by applicable law, spinan's total liability to you in connection with these Terms & Conditions, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount deposited by you into your Account in the 30 days preceding the event giving rise to the claim. In no event shall spinan be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or loss of opportunity.
The Platform integrates third-party services including game providers (such as Pragmatic Play, Evolution Gaming, and Microgaming), payment processors, and data feed providers. spinan is not liable for the actions, errors, or omissions of any third-party service provider. Any dispute relating to a game outcome supplied by a third-party provider will be referred to that provider's internal dispute resolution process in the first instance.
You may request to close your Account at any time by contacting our support team. Upon closure, any remaining real-money balance will be returned to you via your verified withdrawal method, subject to the withdrawal conditions set out in Section 5. Pending bets at the time of closure will be settled in the normal course and the resulting balance returned accordingly.
spinan reserves the right to suspend or permanently close any Account at any time, with or without prior notice, where it has reason to believe that:
Where an Account is suspended pending investigation, the balance will be held by spinan and released upon conclusion of the investigation, subject to the findings. Where an Account is closed due to a proven breach of these Terms, spinan reserves the right to forfeit the entire balance, including real-money funds, as permitted by applicable law.
These Terms & Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with internationally recognized principles of commercial law. spinan operates as an internationally licensed and regulated platform. Any dispute that cannot be resolved through our internal complaints process will be referred to binding arbitration under internationally accepted arbitration rules. Nothing in this clause limits your statutory rights under applicable Indonesian consumer protection law.
Dispute Resolution: If you have a complaint or dispute, please contact our support team at [email protected] in the first instance. We aim to resolve all complaints within 5 Business Days. If your complaint cannot be resolved to your satisfaction internally, you may escalate it to our nominated dispute resolution body as detailed in our FAQ.
spinan reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, we will notify registered Players via email or a prominent notice on the Platform at least 7 days before the changes take effect. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and request Account closure before the effective date.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the spinan support team through the following channel:
For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page.
Our FAQ covers the most common questions from Indonesian players. You can also review our Privacy Policy or visit our Responsible Gaming page for additional guidance.